February 5, 2012

Redefining “Customer Service”

Nathan Boles

You need to call a company for help with a product, or have a few questions. You grow tense - you know the drill. You are prepared for battle, hoping you choose the "right" phone extension option to get the answers you need. Choosing Sales will … [Read more...]

Calling all registered cattle breeders – Learn how CattleMax works with your association

The first breed-specific online workshop will take place on Thursday, March 26th, at 2pm CST. American Angus Association members will have the opportunity to learn how the AAA interface options in CattleMax CS help make record keeping on their … [Read more...]

Planning to spend “A Day in the Sun”? Meet us there!

There are always quite a few requests for opportunities to meet with us in person, and one has arrived. January 28-31, we will be in Phoenix, AZ, for the 2009 Cattle Industry Convention and NCBA Trade Show. If you find yourself wandering the aisles … [Read more...]

Customers first – our customer service hiring philosophy

When Penny and I first met, everyone wondered how we would turn out - her degree in Agriculture,  mine in Information Technology & Business.  The question was answered during our senior year at Texas A&M University when we combined our … [Read more...]